Who We Are

Upward is a Managed Service Provider and Cybersecurity consultancy dedicated to helping companies thrive on technology.

As an outsourced IT department or as Co-Managed partners to your in-house staff, our amazing team and unique tools and systems scale your digital problems small and people opportunities big.

Tell us where you want to go, and we will build and execute on a roadmap to get you there.

What We Do

We help you extend your company’s digital vision, expertise and capabilities to engineer your full potential and help the SMBs we work with to not just survive, but thrive.

Our Systems

Our systems and services enable you to take advantage of a digital transformation and upleveling your business with technology.

Almost every Managed Service Provider in our industry uses one of the same two or three software platforms to run their business. These tools all have ticket management, alerting, simple project management and billing. The problem is, these tools are very similar, and as a result MSP’s end up running their business using same service model – meaning you end up with the same service outcomes.

Small & Midsize businesses should have equivalent technology to Enterprises.

Before Digital Transformation

LARGE BUSINESSES HAD THE COMPETITIVE EDGE

Enterprises invested heavily in technologies and the expensive IT staff required to innovate and provide a superior experience.

Small and midsized businesses struggled to keep up, relying on low-tech and high-touch solutions to survive.

After Digital Transformation

PLAYING FIELD IS LEVELED

The cloud and digital transformation tools allow small and midsized companies to offer employees and clients enterprise-level solutions and experiences with relatively modest investments. The key is good strategic planning.

Our intertwined team and processes are built to keep your business Stable, Secure and Scaling.

Stability

The environment is stable and functional, enabling employees to do their best work and minimizing disruptions.

Security

Business risk and compliance has been appropriately considered and mitigation efforts are aligned with the risk appetite of the business.

Scalability

Technology is an enabler that helps the business do better work and grow more quickly.

Find time to learn about our unique approach to technology partnerships that will help you get more out of your technology investment.

Click here to schedule a discussion about how our systems and approach create better insights and transparency and lead to a better relationship with IT.

Mission Driven

Upward has been focused from day-one on our mission: To help build better businesses through the power of technology.

But beyond this, we believe business has a responsibility to our employees, the environment and our local community to make things better. Upward became the first Certified B-Corp in our industry in the Pacific Northwest in 2017 and has been consistently improving our impact with our employees, environment and community ever since.

In 2021 and 2022 we were awarded one of the Best Places to Work in Oregon by Oregon Business magazine, and we have enjoyed amazing employee retention with nearly 95% voluntary team retention in the past 5 years.