Upward Technology is a different kind of IT company.
WE’RE ON A MISSION
We exist to help our clients build better businesses through the power of technology. Whether it’s cybersecurity, help desk services, or other IT solutions, our primary goal is to help our clients thrive. We use technology as a vehicle of innovation to create customized, scalable solutions that can grow as your business grows.
Our commitment to integrity, transparency, and ethical decision making allows us to give our clients a better return on their technology investment than anywhere else. Our mission and values act as a constant reminder of our dedication to doing more.
SERVICE MISSION:
Unlock the full potential of every stakeholder we serve.
FINANCIAL MISSION:
Create wealth for every stakeholder we work with.
IMPACT MISSION:
Use business as a platform to improve the well-being of our clients, employees, community, and environment.
OUR VALUES
These 6 values guide the decisions we make:
- The highest standard of integrity
- Creativity as the engine of progress
- Exceptional processes and systems
- Dedication to the customer experience
- Commitment to teamwork
- Ambition for excellence
DIVERSITY & INCLUSION
Upward Technology is an inclusive company. We don’t discriminate based on race, religion, sexual orientation, or political preference. We believe we will only maximize our potential if we build a team that accurately reflects the diverse community we serve.
How We Do Business
Our mission and values manifest as a tenacious commitment to innovation lead by a disciplined team of outstanding professionals. With every service desk interaction, every cybersecurity measure our clients never see, and every new solution we research and adopt, we are committed to delivering the best customer experience in our industry.
By partnering with Upward Technology, you are partnering with a team of professionals who believe that we have the opportunity to be more.
More than just a support function to your business. We are a true extension of your leadership team, using technology to guide you to the next evolution of your business’s success.
More than just a profit vehicle for our owners. We share our profits with all our employees, including the entire team that serves you.
More than just a group of tech-savvy people. We have spent years building and refining state-of-the-art technology and business practices that allow us to serve you better than anyone else.
More than just a 9-5 service firm. We do more. In addition to our commitment to offering the best service in our industry, we’re passionate about giving back to our community and we’re the most environmentally focused company in our space. We also value our employees and treat them right. The result is a team full of highly-skilled people who love what they do and stay with us long term.
Our History
2007: Ethan Dunham founded Upward Technology as RedPine Systems Inc. He built a foundation of innovation in the culture by not only supporting technology, but also by consulting and creating new, unique software solutions for clients.
2014: Devon Nevius became co-owner and the two leaders began growing Upward Technology into what it is today.
2017: We became the first B-Corp in the Managed IT Services space in the Pacific Northwest through our dedication to using our business as a force for driving environmental, community, and employee improvement.
Today: We are dedicated to becoming a better business every day, with a focus on doing good for our clients, our community, and the environment. This has enabled Upward to grow almost 40% year over year for the past 5 years.